Shipping policy
Shipping Policy
At Velorax, we are committed to delivering your order safely and on time.
Order Processing
-
All orders are processed within 1–2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
-
Estimated delivery time is 3–7 business days across Pakistan.
-
Delivery times may vary depending on your location and courier service.
Shipping Charges
-
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Order Tracking
-
Once your order has been shipped, you may receive tracking details if available.
Delivery Attempts
-
Please ensure someone is available to receive the order at the provided address.
-
If delivery is unsuccessful due to incorrect information or customer unavailability, re-delivery charges may apply.
Delays
-
While we strive to deliver on time, delays may occur due to weather, public holidays, or courier-related issues beyond our control.
Contact Us
If you have any questions about your shipment, please contact our customer support through our official contact details.