Shipping policy

Shipping Policy

At Velorax, we are committed to delivering your order safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Estimated delivery time is 3–7 business days across Pakistan.

  • Delivery times may vary depending on your location and courier service.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been shipped, you may receive tracking details if available.

Delivery Attempts

  • Please ensure someone is available to receive the order at the provided address.

  • If delivery is unsuccessful due to incorrect information or customer unavailability, re-delivery charges may apply.

Delays

  • While we strive to deliver on time, delays may occur due to weather, public holidays, or courier-related issues beyond our control.

Contact Us

If you have any questions about your shipment, please contact our customer support through our official contact details.